Have any questions? Read below to see if your question is answered. If not, please contact us at firstname.lastname@example.org for more information!
Q: Is the jewelry safe for sensitive skin?
A: Yes. All of our earrings are made with either sterling silver, silver plated or gold filled posts. Any of our charms or chains are silver plated or gold filled and will not cause a reaction to skin.
Q: When will my package be shipped?
A: All of our products are made to order, meaning that we make our products when we receive your order. The estimated time for shipping is up to 10 to 15 business days, and the estimated delivery time is 3 to 4 days.
Q: Why aren’t all of the items I ordered in my package?
A: For efficiency, we ship from two different locations. Some of your products will arrive seperately and in two different packages. However, if one of your items is missing after both packages have arrived, please contact us at email@example.com for customer service help.